Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

 

Information We Collect

Personal Information:

When you place an order or sign up for our services, we may collect personal information, including but not limited to:

• Name

• Email address

• Mailing address

• Phone number

• Payment information

Non-Personal Information:

We may also collect non-personal information, such as:

• Browser type

• IP address

• Pages visited on our website

• Time and date of visits

 

How We Use Your Information

To Process Orders: We use your personal information to process and fulfill your orders, including shipping and billing purposes.

To Improve Our Services: Non-personal information helps us understand how our website is used, allowing us to improve our services and user experience.

To Communicate with You: We may use your email address or phone number to contact you about your order, respond to your inquiries, and provide updates about our products and services.

Marketing: With your consent, we may use your personal information to send you promotional materials and special offers. You can opt out of these communications at any time.

 

How We Protect Your Information

We implement various security measures to ensure the safety of your personal information. These measures include:

• Secure servers and networks protected by firewalls and encryption.

• Regular security audits and updates to our systems.

• Limited access to personal information, restricted to authorized personnel only.

 

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to process your order or as required by law. This may include:

• Payment processing companies

• Shipping companies

• Legal authorities, if required by law

 

Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Request the deletion of your personal information.

• Opt-out of receiving marketing communications.

To exercise any of these rights, please contact us at support@palenafurniture.com

 

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: support@palenafurniture.com

We are committed to protecting your privacy and ensuring a safe and enjoyable shopping experience.