At PALENA FURNITURE, we are committed to delivering our exquisite pieces to you with the utmost care and efficiency. Our logistic services are designed to meet your needs, ensuring that your furniture and lighting arrive in perfect condition, no matter where you are in the world.

High-Quality Packaging

We understand the importance of protecting your investment during transit. That’s why we use high-quality packaging materials and techniques to safeguard your furniture and lighting:

• Custom Crating: We offer custom crating services. Each item is carefully encased in a wooden crate, providing maximum protection.
• Protective Wrapping: All items are meticulously wrapped in protective materials, including bubble wrap, foam padding, and heavy-duty cardboard, to prevent any damage during shipping.
• Secure Strapping: Each package is securely strapped and sealed to ensure stability and safety throughout the shipping process.

Order Tracking

You’ll get tracking information once your products ship so you can keep an eye on your delivery. Please feel free to contact our customer service department at any time with any questions or concerns you may have.

Delivery Times

Delivery times vary based on your location and the shipping method selected. express shipping can be as fast as 2-5 business days. 

Customer Support

At PALENA FURNITURE, we pride ourselves on exceptional customer service. If you have any questions or need assistance with your order, please do not hesitate to contact our support team. We are here to ensure your complete satisfaction.